Shipping & Returns/ FAQs

Method

Standard Domestic Shipping is $7.99. Transit time is 2-3 business days* Free Shipping Promotion - Orders must equal or exceed the amount shown after all discounts and coupons have been applied to qualify for the promotion. 

Shipping Fees

Shipping fees are non-refundable. If you refuse any shipments from cuffedlingerie.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.

Delivery Claims

Cuffed Lingerie does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Out of Stock Items

Please note, that if your order includes multiple items and one (or more) of the items are out of stock, we will go ahead and ship the rest of your order issuing a refund for the item(s) not in stock.

Reserved Rights Regarding Shipping

While we will make every effort to accommodate your shipping and billing preferences, Cuffed Lingerie reserves the right to require customers to use a “common” shipping and billing address in the event we are unable to process an order or verify a shipping address provided. We do not change shipping addresses from the address that is on file at checkout and cannot guarantee order cancellation once placed. 
Additionally, Cuffed Lingerie reserves the right to solely define and limit, refuse, and/or cancel orders from customers at any time due to:
• Potential fraudulent or criminal activity.

RETURNS & EXCHANGES

• Lingerie and loungewear cannot be returned for health and hygiene reasons, but we will exchange your item for the correct size or provide store credit.
• Items must have all tags attached, if applicable.
• Any returns must be made at your own cost.

 

How do I contact Cuffed Lingerie?

General Inquiries: lhoward@cuffedlingerie.com